Cloud Network Engineer | Contour Software, ISB | KHI | LHR

 Job Location: Karachi / Lahore / Islamabad

Gender: No Preference
Minimum Education: Bachelors
Career Level: Experienced Professional
Minimum Experience: 4 Years 

Apply By: Feb 27, 2021

The cloud network engineer performs various functions, which include providing operational input and support for the operations, maintenance, and refinement of clients, Enterprise Cloud environment, and fostering continuous improvement of client's IT infrastructure. 

JOB DUTIES & RESPONSIBILITIES

• Responsible for solving network connectivity issues, adding/modifying NAT entries and firewall rules to enable connectivity
• Provide network configuration support and document client requirements
• Work with clients to ensure that data flow diagrams are accurately completed to provide exact network connectivity
• Coordinate required changes working alongside other network and firewall teams
• Support Cloud Architects to provide operations and migration services that allow organizations/clients to style the availability and delivery of cloud computing services following business and technical requirements
• Responsible for the upgrade, installation, and configuration of monitoring solution for AWS, Windows, and Linux servers
• Provide report on current infrastructure status and plan for future usage
• Responsible for the configuration and support of backbones connection over DirectConnect (AWS), ExpressRoute (Azure), and an array of direct BPE connection handled over CSR1000
• Utilize approved tools to verify and take required action on events aggregated from network monitoring tools and Web Application Firewall
• Responsible for troubleshooting to ascertain root cause of issues
• Perform network system updates, patches, and configuration changes
• Map network layouts and configure systems to user environments.

REQUIRED EXPERIENCE

• Significant experience with writing complex PowerShell and CLI management scripts
• Proven experience with systems planning, security principles, and IT management best practices
• Necessary project management skills, including leading small project teams
• Excellent software and network troubleshooting experience
• Experience working in Active Directory, including security groups and overall AD structure knowledge.
• Excellent English communication skills are essential. Must be able to give and receive correct information, explain difficult information in layman's terms, and maintain a customer service attitude to all levels of users.

PREFERRED EXPERIENCE

• Deployment Automation / DevOps Experience:
• Deployment Automation (Desired State Configuration, Chef or Puppet)
• Configuration-as-Code / Source Control
• Prior experience working at an ISP/Managed Services/IT Services company is preferred, and a background in dealing with global teams and remote teams will be a definite plus
• Experience with next generation firewalls: Palo Alto, Cisco, Juniper, Fortinet
• Writing programs to monitor key metrics of cloud usage
• Prior hands-on experience of system administration of Windows server-side infrastructure, virtual machines, and associated technologies on physical servers.

ADDITIONAL QUALIFICATIONS

• Ability to work 16:00-24:00 PKT time zone
• Available to work a swing shift to perform maintenance during after hours in North America
• Exceptional documentation skills
• Exceptional customer service skills
• Ability to investigate, troubleshoot and resolve complicated technical issues
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Highly self-motivated and directed, with keen attention to detail
• Proven analytical and creative problem-solving skills
• Excellent written, oral, and interpersonal communication skills
• Ability to communicate ideas in both technical and user-friendly language
• Available to provide 24x7 on-call availability on a rotating basis
• Ability to work within a diverse geographically-distributed team
• Willing to adjust work schedule to accommodate business needs
• Ability to adapt to different cultures with varying degrees of physical living standards, accommodations, and environments
• Able to sit at a computer workstation for extended periods and fully utilize the PC monitor, keyboard, mouse, and required programs

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment

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